Category: Orders and Production
FaceVI aims to prepare a custom character within twenty-four hours after Stripe confirms payment and the submission contains a usable, rights-cleared reference plus complete directions. The time is an estimate rather than a guarantee. Poor image quality, contradictory state directions, a rights concern, unusually large videos, production volume, or a request for clarification can extend delivery. The dashboard always shows the current status. Customers should monitor email and the order page when a request is marked Needs information.
